WHAT SURFACES ARE AVAILABLE for prints?
The finest archival inks and high quality paper are used for paper and canvas prints. Choose from several premium textured or smooth Fine Art Papers from leading manufacturers. Everything is printed at Bay Photo, one of the best printers in the country.
WHAT IS YOUR SHIPPING POLICY for ORIGINALS?
Originals ship FREE in the Continental United States. Contact me directly fwith questions. 207-838-7015. Shipping times range from 3-9 business days. Tracking information will
be emailed to you as soon as available.
WHAT IS YOUR SHIPPING POLICY for PRINTS?
We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.
SHIPPING PRICES for prints are calculated based on your cart total as follows:
|Cart Total From||To||Standard Shipping*||2-Day Shipping*||Overnight Shipping*||International Shipping Charge*|
* Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges. Please see our Crate and Freight shipping policies below for more information.
Large Size Products and Crating Policies
Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost. All additional Crate fees are included in the product total.
Products over 40" long that are shipped flat may require freight shipping,
We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.
Shipping Outside of the Continental US, Expedited Shipping, and Special Requests
APO shipping is charged full cost and sent via USPS.
Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.
We are not responsible for duties and taxes required for international shipping.
Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact us [ADD LINK TO CONTACT PAGE] with the details of what will be in the order and the address it will be shipped to.
FOR ORIGINALS & LIMITED EDITIONS Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight and size.
WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?
- We accept returns on originals if returned in 14 days.
- We do not accept returns on prints
- We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
- If your prints arrive damaged, please keep all packaging and contact with your order number for further firstname.lastname@example.org
CAN I CANCEL MY PRINT ORDER?
All print sales are final. Please contact email@example.com as soon as possible if you need to cancel your order before it is printed.
HOW LONG DOES IT TAKE TO PROCESS A REFUND?
Processing a refund can take up to 7-10 business days.
HOW DO I RETURN MY PACKAGE?
For a refund or replacement, firstname.lastname@example.org
WHO TO CONTACT?
You can reach out at any time by email at email@example.com
HOW CAN I KEEP UP WITH YOUR NEW WORK?
I would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for my newsletter [insert link to newsletter sign up] ! You can also followme our social media pages as I'm frequently posting about new work!